Last Updated: March 27, 2026
Welbilt Privacy Notice (“Privacy Notice”)
(version January 2026)
Cleveland Range, LLC (the "Company", "we", "us", or "our") has developed this privacy policy out of respect for the privacy of our customers, website visitors, and others who interact with us. This policy describes the personal information we collect, use, and disclose about individual consumers who visit or interact with our website at www.clevelandrange.com (the "Site"), visit any of our facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, or otherwise interact or do business with us.
Whenever you visit the Site, we will collect some information from you automatically simply by you visiting and navigating through the Site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information about our products or services, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.
This privacy policy applies to individuals located in the United States and Canada. In the United States, it applies to Consumers under applicable state privacy laws. In Canada, it applies to individuals whose personal information is collected in the course of commercial activities. For purposes of this Policy, all such individuals are collectively referred to as "Consumers".
The meaning of "personal information" may be defined based on your state or province of residence. In this policy, it means any information that can reasonably be used to identify an individual.
This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy. If you are a job applicant, please contact us at dataprivacy@welbilt.com for our Job Applicant Privacy Notice.
This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries. If you are a current or former employee and wish to access our Employee Privacy Policy, please send an email to dataprivacy@welbilt.com.
Data Controller and Privacy Officer
Cleveland Range, LLC is the data controller responsible for your personal data. We have designated a privacy officer to oversee compliance with this Policy and applicable legislation. For any queries or concerns regarding your personal data, you can contact:
- Email: dataprivacy@welbilt.com
- Mail: Cleveland Range, LLC, Attn: Privacy Officer, 760 Beta Drive, Suite D, Mayfield Heights, Ohio 44143, USA
- Phone: 1-877-375-9300
Accountability
Cleveland Range, LLC is responsible for personal information under its possession and control, including information that has been transferred to a third party for processing. We have implemented policies and practices to uphold the accountability principles under applicable law, including:
- Establishing procedures to safeguard personal information;
- Maintaining internal processes for receiving and responding to inquiries and complaints related to this policy; and
- Training Cleveland Range, LLC personnel on our privacy practices and responsibilities.
Consent
Cleveland Range, LLC generally seeks consent to the collection, use, and disclosure of personal information at the time that the information is obtained. Where possible, we will collect information directly from you. Where information is collected from a third party, that party must confirm they have obtained the necessary consent for disclosure.
Consent may be express or implied, depending on the sensitivity of the information and the purpose of collection. Where required by law, express consent may be required for sensitive personal information or for new purposes not covered by this privacy policy.
Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain identified purposes at any time by contacting our privacy officer at dataprivacy@welbilt.com. If you refuse or withdraw consent, Cleveland Range, LLC may not be able to continue its contractual engagement, where applicable.
Collection of Personal Information
Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. The examples provided for each category are not exhaustive but are intended to provide a meaningful understanding of the types of information that may be collected.
| Category | Examples | Disclosed To in Last 12 Months | Business Purposes |
|---|---|---|---|
| Personal Identifiers | Name, alias, date of birth, driver's license or state/provincial identification card number, passport number, Company ID number. |
|
|
| Contact Information | Home, postal or mailing address, email address, home phone number, cell phone number. |
|
|
| Account Information | Username and password for Company accounts and systems, any required security or access code, password, security questions, or credentials allowing access to your Company accounts. | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants. |
|
| Commercial or Transactional Data | Information regarding products or services provided, purchasing history. |
|
|
| Internet Network and Computer Activity, Mobile Device Data | Date and time of your visit; webpages visited; links clicked; session identifiers; browser ID; browser type and characteristics; device ID and characteristics; referring URLs; mobile phone make, model and serial number; mobile service provider; operating system; domain name from which our Site was accessed; search history; cookies. |
|
|
| Form and Other Electronic Submission Data | Data submitted through the website, including Contact Us forms and search bar queries. |
|
|
| Geolocation Data | IP address and/or GPS location (latitude & longitude). |
|
|
| Video Content Analytics Information | Video content hosts and platforms (e.g., YouTube, Vimeo) may collect or receive user interaction data when videos are played, paused, or viewed on our Site. | Third-party platforms that host or stream videos. |
|
| Visual, Audio, or Video Recordings | Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events; audio recordings of calls and virtual meetings as disclosed to you at the time of the call. | Security and risk management vendors. |
|
| Facility & Systems Access Information | Information identifying you, if you accessed our secure Company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method. | Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants. |
|
| Inferences | Based on analysis of your activity on the website, we may develop inferences regarding your interests and preferences for our products and services, including your potential to purchase a specific product or service. | Not disclosed. |
|
Categories of Sensitive Personal Information Collected or Processed
Of the above categories of personal information, the following are categories of Sensitive Personal Information that Cleveland Range, LLC may collect from or about consumers:
- Personal Identifiers (driver's license or state/provincial identification card number, passport number)
- Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
- Geolocation Data (IP address and/or GPS location, latitude & longitude)
Personal information does not include:
- Publicly available information from government records;
- Information that we have a reasonable basis to believe is lawfully made available to the general public; or
- Deidentified or aggregated information.
Sources of Personal Information
We may collect your personal information from the following sources:
- You, the consumer, when you visit the Site and voluntarily submit information through forms, when you visit any of our physical locations, when you purchase or inquire about any of our products or services;
- Our employees, contractors, vendors, suppliers, guests, visitors, and other consumers based on your interactions with them;
- Our affiliates, affiliated brands, including parent entities, subsidiaries, and affiliated entities;
- Cookies and similar technologies used to automatically collect information about our website visitors (see Use of Cookies section below);
- Surveillance cameras at our physical locations;
- Lead generators and referral sources;
- Social media platforms; and
- Company systems, networks, software applications, and databases you log into or use.
To Whom We Disclose Personal Information
We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:
- Financial institutions
- Government agencies
- Promotional or other fulfilment vendors
- Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website
- Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone
- Lead providers (referral sources)
- Transaction support vendors (e.g., payment processors)
- Behavior analytics vendors
- Video content hosts and platforms
- Social media platforms
- Ad trackers
- Chatbot service providers (e.g., ChatBot®)
- Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
- Insurance carriers, administrators, and brokers
- Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
- Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
- Our affiliates, including parent entities, subsidiaries, and affiliated entities, including Welbilt, Inc.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of contract. Processing is necessary for the performance of your contract with Cleveland Range, LLC.
- Legal obligation. Processing is necessary for compliance with a legal obligation to which Cleveland Range, LLC is subject.
- Legitimate interests. Processing is necessary for the legitimate interests of Cleveland Range, LLC, such as ensuring workplace safety, operational efficiency, and marketing our products and services.
- Consent. Where required by law, we will seek your consent before processing your personal information.
Reasons Why We Collect, Use, Retain, and Disclose Personal Information
We may collect, use, and disclose your personal information for any of the following purposes:
- To fulfill or meet the purpose for which you provided the information, or a purpose reasonably associated with the context in which you provided the information.
- To provide you or our customers with the requested products or services.
- To process, complete, and maintain records on transactions.
- To provide warranty coverage on products and services.
- To provide and communicate recall notifications to customers.
- To schedule, manage, and keep track of customer appointments.
- To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-person inquiries.
- To provide interest-based and targeted advertising.
- To comply with our contractual obligations to our marketing partners and vendors.
- To engage in corporate transactions, including mergers, acquisitions, and joint ventures, as well as due diligence in proposed or pending corporate transactions.
- To contact you by email, telephone, mail, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested.
- To embed and display video content hosted on third-party platforms.
- To improve user experience on our website.
- To understand the demographics of our website visitors.
- To detect security incidents.
- To debug, identify, and repair errors that impair existing intended functionality of our website.
- To protect against malicious or illegal activity and prosecute those responsible.
- To verify and respond to consumer requests.
- To prevent identity theft.
Do We Sell Your Information?
We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the table above (for example, to data analytics vendors to improve user experience, understand demographics, and receive reports on website traffic).
Notice of Right to Opt-Out of the Selling and Sharing of Your Information
Depending on the state or province where you reside, you may have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out without fear of discrimination for doing so. To opt-out, you may:
- Email us at dataprivacy@welbilt.com;
- Call our toll-free privacy line at 1-877-375-9300; or
- Use a Global Privacy Control (GPC) signal through your browser. We will process opt-out preferences from GPC signals as requests to opt-out of the sale or sharing of information for that browser. Please note that the GPC signal opt-out will only apply to the specific browser you are using.
You can have an authorized agent submit a request on your behalf. To do so, you must provide that agent with written permission signed by you. The authorized agent may call our toll-free privacy line at 1-877-375-9300 to make the opt-out request.
Opt-Out Preference Signals
Global Privacy Controls (GPC) or Universal Opt-Out Mechanisms (UOOM) are user-enabled opt-out preference signals which can communicate a user's "Do Not Sell or Share" request on behalf of the person or device. We will process opt-out preferences from GPC and UOOM signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer's use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser.
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals, with the exception of Global Privacy Controls and Universal Opt-Out Mechanisms as explained above.
Notice of Right to Opt-Out of Profiling, Automated Decision Making, and Targeted Advertising
Depending on your state of residence, you may have the right to opt out of targeted advertising and selling of your data. You may submit a request to exercise this right by contacting us at dataprivacy@welbilt.com or calling 1-877-375-9300.
We may create a profile regarding your interests and preferences for our products and services including your potential to purchase a product or service. Depending on your state of residence, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
U.S. Consumer Privacy Rights
Under applicable U.S. Privacy Laws, depending on your state of residence, you may have the following rights, which can be exercised directly or through an authorized agent:
| Right | Description |
|---|---|
| Right to Know | You may have the right to request: (1) the categories of personal information we have collected about you; (2) the categories of sources from which it was collected; (3) the business or commercial purpose for collecting, selling, or sharing this information; (4) the categories of third parties with whom we share your personal information; (5) the categories of personal information we have sold or shared and to whom; and (6) the categories of personal information disclosed for a business purpose. |
| Right to Access | You may have the right to receive a copy of the personal information we hold about you in a structured, commonly used, machine-readable format. |
| Right to Portability | You may have the right to request the transfer of your personal information to another person or entity. |
| Right to Confirm | You may have the right to confirm whether we are processing your personal information. |
| Right to Delete | You may have the right to request that we delete personal information that we collected from you, subject to certain exceptions. |
| Right to Correct | You may have the right to request we correct inaccurate personal information we maintain about you. |
| Right to Opt-Out | You may have the right to opt-out of the selling or sharing of your personal information for cross-context behavioral advertising purposes. |
| Right to Non-Discrimination | You have the right to not be discriminated or retaliated against for exercising any of the above rights. |
| Right to Appeal | You may have the right to appeal our refusal to take action on a request, depending on your state of residence. |
Submitting a Consumer Request
You can submit any of the above types of consumer requests by contacting us through either of the options below:
- Email our privacy team at dataprivacy@welbilt.com
- Call our toll-free privacy line at 1-877-375-9300
How We Will Verify That It Is Really You: When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request, we will need to confirm your state of residence to determine which rights apply and then verify your identity. We will ask you to verify information that can be used to link your identity to particular records in our possession, including but not limited to your first name, last name, email address, phone number, and state/province of residence. We will only request the minimum personal information necessary to correctly identify you.
Designated Authorized Agent: You may designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.
California Shine The Light: California residents with whom we have an established business relationship may request a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to dataprivacy@welbilt.com and mention that you are making a "California Shine the Light" inquiry.
Nevada Residents: If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that we have collected or will collect about you. To make such a request, please send an email to dataprivacy@welbilt.com and mention that you are making a request pursuant to Nevada law.
Canadian Privacy Rights and Choices
This section sets out jurisdiction-specific information that applies to individuals located in Canada, reflecting both federal and provincial privacy frameworks, including the Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta Personal Information Privacy Act (AB PIPA), British Columbia Personal Information Privacy Act (BC PIPA), and Quebec's Law 25 (Bill 64 Act).
Depending on your province of residence, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Right to Access | You may have the right to access the personal information Cleveland Range, LLC holds about you. To the extent possible, the information will be provided in a portable and commonly used format. |
| Right to Know | You may have the right to request information about our use of your personal information, including disclosure of that information to persons outside the Company. |
| Right to Rectification | You may have the right to correct your personal information. |
| Right to Portability | You may have the right to request your computerized personal information in a structured format and transfer it to another organization. |
| Right to be Forgotten (De-indexation Right) | You may have the right to request that we stop disseminating your personal information or de-index any hyperlink attached to your name giving access to information if such dissemination causes you prejudice or contravenes the law or a court order. |
| Right to Object to Automated Decision-Making | You may have the right to know when an automated process has been used to make a decision and opt out of automated decision-making processes. |
Submitting a Request (Canadian Residents)
You may exercise your rights by writing to our Privacy Officer. You must provide sufficient information in your request to allow us to identify the information you are seeking. You can contact our privacy officer through any of the options below:
- Email: dataprivacy@welbilt.com
- Call us at: 1-877-375-9300
- Mail: Cleveland Range LTD, 8251 Keele Street, Concord, Ontario L4K 1Z1, Canada
We will respond to your request within 45 calendar days unless an extension is granted. We may charge a reasonable fee to provide information, but not to make a correction. We will advise you of any fees that may apply before beginning to process your request. If we refuse a request in whole or in part, we will provide the reasons for the refusal.
Challenging Compliance (Canadian Residents)
Depending on your province of residence, you may challenge Cleveland Range's compliance with this policy. Challenges must be submitted in writing to the Privacy Officer with sufficient detail to allow for appropriate investigation and response. The Company will respond within 30 days of receipt or as otherwise required by law.
Residents of Alberta: If you are not satisfied with the response you receive, you may contact the Information and Privacy Commissioner of Alberta: Suite 2460, 801 – 6 Avenue SW, Calgary, Alberta T2P 3W2; Phone: 403-297-2728 or 1-888-878-4044; Email: generalinfo@oipc.ab.ca; Website: www.oipc.ab.ca.
Residents of British Columbia: If you are not satisfied with the response you receive, you may contact the Information and Privacy Commissioner of British Columbia: PO Box 9038, Stn. Prov. Govt., Victoria, BC V8W 9A4; Phone: 250-387-5629 or 1-800-663-7867; Email: info@oipc.bc.ca; Website: www.oipc.bc.ca.
Retention of Personal Information
We will retain each category of personal information in accordance with our established data retention policy. In deciding how long to retain personal information, we consider many criteria, including but not limited to:
- The business purposes for which the personal information was collected;
- Relevant federal, state, provincial, and local recordkeeping laws;
- Applicable statutes of limitations for claims to which the information may be relevant; and
- Legal preservation of evidence obligations.
We apply our data retention procedures on an annual basis to determine if the business purposes and legal reasons for retaining personal information have both expired. If so, we will purge the information in a secure manner.
Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf, such as administering email services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.
Business Transfers
In the event we sell or transfer a particular portion of our business assets, information about consumers may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information about consumers may be transferred as part of the acquisition.
Consent to Use of AI Chatbot Technology
Our website uses a virtual guide chatbot powered by ChatBot® (Text Inc., d/b/a ChatBot). When you use the chatbot feature on our Site, ChatBot® may collect and process the contents of your conversation, including any personal information you voluntarily provide, in order to respond to your inquiries and improve the service. ChatBot® will not sell this data or share it except with Cleveland Range, LLC or another vendor engaged to assist in the services provided to Cleveland Range, LLC. ChatBot® will not use or disclose this data for any purpose other than providing services to Cleveland Range, LLC. For more information on how ChatBot® may use or disclose your personal information, please review their Privacy Policy. By using the chatbot feature, you direct Cleveland Range, LLC to disclose to and share with ChatBot® any personal information you provide. If you do not consent to such disclosure, please do NOT use the chatbot feature.
Compliance with Law and Safety
We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.
Use of Cookies, Pixels, and Other Tracking Technologies
Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website places on your device to remember information about you, such as your language preference or login information.
We use first-party cookies primarily to make the website work as you expect it to — for example, to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content you spent the most time reviewing. In some cases, we use first-party cookies for targeted advertising.
We also incorporate third-party cookies and similar technologies, such as pixels, tags, and web beacons. Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.
You can prevent the collection of data by non-essential performance, functional, and marketing cookies by managing your cookie preferences through your browser settings or by contacting us at dataprivacy@welbilt.com.
How We Use Cookies
- Provide you with services available through the website and to enable you to use some of its features;
- Authenticate users and prevent fraudulent use of user accounts;
- Identify if users have accepted the use of cookies on the website;
- Compile data about website traffic and how users use the website to offer a better website experience;
- Understand and save visitor preferences for future visits; and
- Track your browsing habits to enable us to show advertising which is more likely to be of interest to you.
Essential Cookies
Essential cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
Non-Essential Cookies
Non-essential cookies serve purposes beyond core website functionality and fall into three subcategories:
- Performance cookies – collect information about user behaviour on the website without collecting personal information (e.g., pages visited, ads viewed).
- Functional cookies – track and remember user preferences and past choices on the website to provide a personalized experience (e.g., usernames, regions).
- Targeting cookies – can track content you view, links you follow, and your browser/device information and IP address, and may be used to build user profiles or display advertisements.
Information on Some of the Cookies in Use
For information on some of the cookies we use on our site, please review the policies from our vendors:
Cookie Management
You can control and manage cookies associated with your browser. For more information, visit www.allaboutcookies.org. You can also manage cookies via your browser settings:
You can adjust your advertising preferences on mobile devices through your device settings:
Digital Advertising Alliance (DAA)
Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) which maintains a self-regulatory program. To opt-out of website interest-based advertising provided by DAA's participating companies, visit optout.aboutads.info. To opt-out of data collection for interest-based advertising across mobile applications, download the DAA's AppChoices mobile application opt-out offering found at youradchoices.com/appchoices.
External Links
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.
Passwords
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Children Under the Age of 16
We do not knowingly sell or share the personal information of consumers under 16 years of age. Our website and services are not intended for children. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from a child under 16, please contact us at dataprivacy@welbilt.com.
How We Protect the Information that We Collect
The protection of the information that we collect about visitors to this website is of the utmost importance to us. We take the following measures to ensure that protection:
- We use commercially reasonable tools and techniques to protect against unauthorized access to our systems;
- We restrict access to private information to those who need such access in the course of their duties for us;
- We keep automatically collected data and voluntarily collected data separate at all times; and
- We use internal encryption on all data stores that house voluntarily captured data.
International Visitors and Transfers
If you reside in the European Economic Area, European Union, Great Britain, or Switzerland and have submitted personally identifiable information to the Company, and wish to request a copy of, correct, delete, or limit the ways the Company uses the information, please send an email to dataprivacy@welbilt.com indicating your request. The Company will use reasonable and appropriate measures to honor your request.
Due to the global nature of our business, your personal information may be disclosed or transferred to recipients in other countries worldwide. When we transfer personal data internationally, we ensure appropriate safeguards are in place in accordance with applicable law.
Consent to Terms and Conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.
Changes to Our Privacy Policy
As our services evolve, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website.
Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities. If you require this policy in an alternate format, please contact us at dataprivacy@welbilt.com.
Questions About the Policy / Contact Us
This website is owned and operated by Cleveland Range, LLC. If you have any questions about this Privacy Policy, please contact us:
Cleveland Range, LLC
760 Beta Drive, Suite D
Mayfield Heights, Ohio 44143, USA
Email: dataprivacy@welbilt.com
Phone: 1-877-375-9300
Cleveland Range LTD (Canada)
8251 Keele Street, Concord, Ontario L4K 1Z1, Canada
Email: dataprivacy@welbilt.com
Phone: 1-877-375-9300
This policy was last updated March 27, 2026.