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Understanding the Serial Number

The serial number consists of the following parts:

Serial Number Location Guide

Serial Number Location Guide

First two digits (yy): Year of production (e.g., 25 means 2025)
Next two digits (mm): Month of production (01 to 12)
Next four digits (location code): Manufacturing location
- 2305 = Concord, Ontario
- 2300 = Cleveland, Ohio
Last four digits: Unit-specific, auto-incremented number

Example serial number: 110523053393 means the unit was produced in May 2011 at Concord, and is unit #3393.

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Serial Number -

Model -

Item Number -

Item Name -

Part Details

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1-800-338-2204

Technical Service:

1-844-724-2273

Manufacturing & Operations Facility

8251 Keele Street
Concord, Ontario Canada L4K 1Z1

Phone: 905-660-4747

Customer Support & Technical Center:

760 Beta Drive, Suite C
Mayfield Heights, Ohio USA 44143

Phone: 216-481-4900

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